> Benefits of Registering and Sign In

Registering is not required to explore our products, but it will allow you to fully enjoy the online shopping experience. Not only will your shopping experience be made easier, but also your entire experience with the site will be made more personal and convenient over time. You cannot make purchases without being registered.

Registering allows you to maintain an online account. Returning customers can store credit card information for easier shopping, review their order history, check current items in their shopping bag and edit billing or shipping information.

Sign In

Sign In for registered customers gives you access to your personal information and address list. Signing in makes for an easier purchase process, as most of the necessary purchase information has been recorded by you previously and then stored for your convenience; it also allows you to visit members-only parts of our sites without having to re-register.

> Forgotten Password

If you have forgotten your password, under the My Account area of the site, you will have the option to enter your email address and hint. After verification, your password will be emailed to you. If you have any problems with this feature, please email us at contactus@jedds.com for support with your online shopping experience.

> Storing Your Credit Card on Your Account

We allow registered users to store a credit card number securely under their account for shopping convenience. All credit cards that are stored are encrypted for user protection so that no one — including customer assistance and information technology employees — will be able to access your credit card number. As an added safety precaution, you will have to re-enter your password during the purchase process before a purchase is made on your credit card.

Once you purchase from our site, the credit card used at check out can be stored for you in My Account. You will later be able to make changes to your credit card information.

If you have any more concerns about this function, please read our Private Policy.

> Tracking Your Order and Order History

An e-mail will be sent to you confirming the details of your order and the shipping method selected. If you ordered via United Postal Services (United States only), you may track the status of your order using the Track Shipping feature on jedds.com or by going to the www.ups.com Web site and entering the tracking number pertaining to your order.

Your Order History will be one of the following:

Processing: We have received your order and are locating and preparing it for shipment.

Shipped: Your order has been shipped.

Back Order: An item you have selected is on Back Order. For more details, please e-mail us at contactus@jedds.com.

Returned: You have returned your order, and we have received it.

You will receive an additional e-mail at the time of shipment.

Back Orders and Partial Shipments

Occasionally, due to high demand, some items may be temporarily out of stock. We will update you with the projected shipping date of such items via e-mail or phone call. Back orders will be shipped using the same routing method of the initial order as soon as the item becomes available. (Please note: if we ship multiple items in partial shipments, you will be charged only one shipping charge.)

You can always check the status of an order by email at contactus@jedds.com.

Changes to Orders

Order changes may be made if the order has not yet been released for shipment. Speaking with our Customer Service at 1 714-630-5921 may allow us to possibly accommodate any adjustments to orders, currently in process.

> Edit Your Profile

We want to ensure that you are able to access all of the information you have stored in your profile and change it at any time. Once you Sign-In, you will have the option to make changes to your e-mail, name, or password.