Policies

Shipping Policy

  1. Standard processing time for orders is 1-2 days
  2. Orders are not processed or shipped on Saturday, Sunday, national holidays, and after 4pm
  3. USPS orders placed after 12pm and UPS orders placed after 2pm will ship out the next day (or later depending on order size and product availability)
  4. Orders are processed as they are received
  5. Customers can expedite the order processing time by paying an additional 10% fee (Expedited Processing Fee)
  6. Transit times are not guaranteed, unless postal expedited shipping cost is paid (ie: UPS 2nd Day Air or Next Day Air, etc.)

Example: If a Next Day Air order is received after 2pm, it is not guaranteed to ship the same day unless the Expedited Processing Fee is also paid. Call us to request this service. (714) 630-5921

  1. We ship orders to most international countries and make every effort to ensure the items clear customs, however, we cannot guarantee items will be released by the customs department due to the nature of our goods.
  2. If items are REJECTED and returned to Jedds the cost of the items will be refunded
  3. If items are DISCARDED they unfortunately cannot be refunded
  4. International orders are to be paid for by using Paypal or sending an International Money Order. The order will be processed when payment is received
  5. Drop-shipping service is no longer available to wholesale customers

Privacy

We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

 

Security and SSL

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”.

Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through an insecure connection. If you cannot access the secure server for any reason, please email us at contactus@jedds.com.

We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

 

Credit Card Safety

You never have to worry about your credit card safety. If unauthorized charges are made to your credit card as a result of shopping at our online store, you will not be held accountable.

Under the Fair Credit Billing Act, federal law limits your responsibility for unauthorized charges up to $50.00. This means that your bank cannot hold you liable for more than $50.00 of fraudulent charges. (applies to United States only)

If your bank does hold you liable for any of this $50.00, jedds.com will cover the entire liability for you, up to the full $50.00. (applies to United States only)
Jedds.com will cover this liability only if the unauthorized use of your credit card for purchases made at jedds.com resulted through no fault of your own. (applies to United States only)
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. (applies to United States only)

Terms and Conditions
Site Content

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, the “Contents”) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by JEDDS or its manufacturers whose product it distributes.

Comments, Feedback and other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered using this Site or otherwise (collectively, “Comments”) are not confidential and will become and remain our property. The disclosure, submission or offer of any Comments will constitute an assignment to JEDDS of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

The Contents are intended solely for your personal, noncommercial use. You may copy other Contents displayed on the Site for your personal, noncommercial use only. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.

Product Information

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Disclaimer, Limitation of Liability and Indemnity.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS. JEDDS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. JEDDS DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH JEDDS ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER JEDDS NOR ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. JEDDS IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF JEDDS TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS JEDDS ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.